Privacy Policy
Website: https://valentineluxurywholesale.com
Business Name: Valentine Luxury Wholesale
Country of Operation: United Kingdom
Last Updated: 13 November 2026
1. Introduction
Welcome to Valentine Luxury Wholesale.
At Valentine Luxury Wholesale, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you visit our website, make a purchase, contact us, or use any of our services.
We specialise in wholesale cosmetics, beauty and luxury products, Victoria’s Secret pyjamas, Dior products, and customised gift boxes.
By using our website, you acknowledge that you have read this Privacy Policy.
2. Information We Collect
When you visit or shop on our website, we may collect the following types of information:
Personal Information
Full name.
Email address.
Telephone number.
Billing address.
Delivery address.
Business name and business details, where applicable.
Order Information
Products purchased.
Order history.
Payment status.
Delivery preferences.
Customisation instructions for personalised gift boxes.
Payment Information
Payments made through our website may be processed by secure third-party payment providers. We do not intend to store your complete payment card details on our website.
Technical Information
We may automatically collect certain technical information, including:
IP address.
Browser type and version.
Device information.
Operating system.
Website usage information.
Pages visited and browsing activity.
Cookies and similar tracking technologies.
3. How We Use Your Information
Valentine Luxury Wholesale collects and uses personal information for legitimate business purposes, including:
Processing and fulfilling customer orders.
Managing wholesale purchases and enquiries.
Arranging deliveries and shipping.
Processing payments and refunds.
Communicating order confirmations and delivery updates.
Responding to customer questions and complaints.
Providing customer support.
Personalising customised gift boxes according to customer instructions.
Improving our website, products, and services.
Preventing fraudulent transactions and protecting our business.
Meeting legal, tax, and accounting obligations.
Sending promotional offers and marketing communications where legally permitted.
4. Legal Basis for Processing Your Information
Under UK data protection law, we process personal information using appropriate lawful bases.
These include:
Contractual Necessity: We use your information to process purchases, arrange deliveries, manage orders, and provide requested services.
Legal Obligations: We may retain and process certain information to comply with applicable UK tax, accounting, and other legal requirements.
Legitimate Interests: We may use information to improve our services, protect our website, prevent fraud, and manage our business, provided these interests do not override your rights.
Consent: Where required, we obtain your consent before sending certain marketing communications or using non-essential cookies.
You may withdraw your consent at any time where processing is based on consent.
5. Sharing Your Information
We do not sell your personal information to third parties.
However, we may share relevant information with trusted third parties when necessary to operate our business, including:
Payment processing companies.
Delivery and courier companies.
Website hosting providers.
E-commerce and website service providers.
Customer support platforms.
Marketing and advertising service providers.
Accountants and professional advisers.
Government authorities and regulatory organisations where legally required.
These third parties are expected to handle personal information securely and only for appropriate purposes.
6. Payment Security
We take payment security seriously.
Transactions completed through our website may be handled by secure third-party payment processors.
Your payment information is processed according to the security and privacy policies of the relevant payment provider.
We do not intend to store full debit or credit card numbers or security codes on our website.
7. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve your browsing experience.
Cookies may help us:
Remember your shopping cart.
Remember your website preferences.
Improve website performance.
Understand how visitors use our website.
Support website analytics and advertising where applicable.
You can manage your cookie preferences through our website’s cookie settings or your browser settings.
Non-essential cookies will only be used where the required consent has been obtained.
Please note that disabling certain cookies may affect some website functions.
8. Data Retention
We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected.
This may include:
Order and transaction records retained for applicable UK tax and accounting requirements.
Customer support communications retained for as long as necessary to resolve enquiries and maintain appropriate records.
Marketing information retained until you unsubscribe or withdraw consent, where consent is the lawful basis.
Technical and website usage information retained according to operational and security requirements.
When personal information is no longer required, we will securely delete or anonymise it where appropriate.
9. Your Data Protection Rights
Under applicable UK data protection laws, you may have the following rights:
Right of Access: You can request a copy of the personal information we hold about you.
Right to Rectification: You can request corrections to inaccurate or incomplete personal information.
Right to Erasure: You can request the deletion of your personal information in certain circumstances.
Right to Restrict Processing: You can request that we limit how we use your personal information in certain circumstances.
Right to Data Portability: You may request your personal information in a commonly used electronic format where applicable.
Right to Object: You may object to certain types of processing, including direct marketing.
Right to Withdraw Consent: Where we rely on your consent, you may withdraw it at any time.
To exercise any of these rights, please contact us using the contact information provided below.
10. Marketing Communications
We may occasionally send you information about our products, special offers, promotions, new arrivals, and wholesale opportunities.
We will only send marketing communications where permitted under applicable UK marketing and data protection laws.
You can unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails or contacting us directly.
Unsubscribing from marketing communications will not affect essential messages relating to your purchases, payments, or deliveries.
11. Data Security
We take reasonable technical and organisational measures to protect your personal information against:
Unauthorised access.
Accidental loss.
Misuse.
Unauthorised disclosure.
Alteration or destruction.
Although we take appropriate steps to protect your information, no method of transmitting or storing information online is completely secure.
12. Third-Party Websites
Our website may contain links to third-party websites, payment providers, social media platforms, or other external services.
We are not responsible for the privacy practices, content, or security of external websites.
We encourage visitors to review the privacy policies of third-party websites before providing personal information.
13. International Data Transfers
Some of our website service providers, payment processors, or other business partners may process personal information outside the United Kingdom.
Where personal information is transferred internationally, we will take appropriate steps to ensure that the transfer complies with applicable UK data protection requirements.
This may include using adequacy regulations or other legally recognised safeguards where required.
14. Children’s Privacy
Our website and products are intended for adults and business customers.
We do not knowingly collect personal information directly from children under the age of 13.
If we become aware that personal information has been collected from a child without appropriate authorisation, we will take reasonable steps to address the situation.
15. Changes to This Privacy Policy
Valentine Luxury Wholesale reserves the right to update or amend this Privacy Policy when necessary.
Changes may be made to reflect updates to our business operations, website features, legal requirements, or data protection practices.
Any changes will be published on this page with an updated revision date.
We encourage visitors to review this page periodically.
16. Contact Us
If you have questions about this Privacy Policy, wish to exercise your data protection rights, or have concerns about how we handle your personal information, please contact us.
Business Name: Valentine Luxury Wholesale
Website: https://valentineluxurywholesale.com
Country: United Kingdom
Email Address: [Insert your official business email address]
Business Address: [Insert your registered business address]
We will make reasonable efforts to respond to privacy-related enquiries within the applicable legal timeframes.
17. Complaints
If you are unhappy with how we handle your personal information, you have the right to raise a complaint with the UK Information Commissioner’s Office (ICO).
Information Commissioner’s Office (ICO)
Website: https://ico.org.uk/
You can contact the ICO for independent advice and guidance concerning your data protection rights.
Valentine Luxury Wholesale
Luxury Beauty. Exclusive Gifts. Wholesale Excellence.